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DELIVERY AND SHIPPING

WHERE DO WE DELIVER?

OUR PARTS ARE DELIVERED THROUGHOUT THE NATIONAL TERRITORY.

WHEN WILL YOU RECEIVE YOUR PARTS?

OUR PARTS ARE MANUALLY MADE UP TO ORDER,

THEREFORE THE PRODUCTION DEADLINE  MAY VARIOUS FROM 10 TO 15 BUSINESS DAYS.

JUST AFTER YOUR PURCHASE CONFIRMATION, WE WILL START THE MANUFACTURING PROCESS AND AS SOON AS FINISHED WE PROCEED WITH THE SHIPMENT.  

AFTER DELIVERY, DELIVERY DATES ARE SUBJECT TO THE SHIPMENT OPTION CHOSEN BY THE CUSTOMER AND LOCATION TO WHICH THE DELIVERY WILL BE MADE. 

HOW MUCH DOES THE SHIPPING COST?

WE USE THE BEST SHIPPING PLATFORM TO BETTER SUPPORT ALL NATIONAL TERRITORY, WHICH GUARANTEES A GREATER VARIETY OF TRANSPORTATION COMPANIES IN ADDITION TO THE POST OFFICE.  

SHIPPING IS AUTOMATICALLY CALCULATED BASED ON THE TOTAL WEIGHT OF YOUR PURCHASE AND LOCATION WHERE IT WILL BE SHIPPED. 

EXCHANGE AND RETURN POLICY

MY PART ARRIVED DEFECTIVE OR BROKEN 

IF YOUR PART HAS ARRIVED DEFECTIVE OR BROKEN, WE REQUEST THAT YOU CONTACT IMMEDIATELY USING OUR E-MAIL OR CONTACT PHONE WITHIN THE MAXIMUM TIME OF 6 BUSINESS DAYS AFTER THE DELIVERY OF THE MERCHANDISE SO THAT WE CAN FIND OUT THE OCCURRENCE AND PROCEED. INCONVENIENT. 

MY PIECE BROKE 

WITH YOUR PARTS WE SEND A CARE AND USE MANUAL TO BETTER LONGEVITY YOUR PARTS ASSIMPLY.  

IF YOU HAVE FOLLOWED ALL OUR RECOMMENDATIONS AND YET YOUR PART HAS BEEN BROKEN OR HAS ANY DEFECT AFTER USE, PLEASE CONTACT US VIA E-MAIL OR PHONE. 

I CHANGED MY MIND

WE DO NOT REFUND YOUR PURCHASE AFTER THE CONFIRMATION OF PAYMENT AND START OF PRODUCTION, EXCEPT IN EXTRAORDINARY SITUATIONS THAT FIT IN ANY OF THE CASES MENTIONED ABOVE. FOR SUCH, CONTACT US VIA E-MAIL OR PHONE. 

FOR FURTHER INFORMATION ON CANCELLATION OF PURCHASES, WE RECOMMEND TO CONTACT YOUR BANKING INSTITUTION OR CREDIT CARD. 

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